Training & Development
- Developed and conducted Transformational Leadership in both private (MNCs, SMEs) and public sector
- Internal consultant to Esso, Singapore, Exxon Chemicals and Esso Eastern Inc
- Leadership, Ethical reasoning, Values-based decision making, Crisis Prevention in Healthcare segment, C-Suite Fortis Healthcare, GSK etc
- On board Barclays global faculty with experience in Finance industry, BNP Paribas, Commonwealth Bank of Australia, HSBC etc
- Member of BP Global Faculty with experience with different corporate cultures, eg. Axis Bank, Diageo, GrowAsia etc
Eliza is currently the Director Terrific Mentors International Pte Ltd
An international, cross culturally sensitive Organisation and HR consultant who thrives on learning, adding value in transforming the way individuals, teams and organizations think and view challenges.
Eliza brings with her a wealth of Transformational Leadership experience in both private (MNCs, SMEs) and the public sector (Public Service Reform to enable Malta to enter the European Union; evolving People Centered Management culture in Singapore’s Vocational Industrial Training Board; strategic thinking and diversity management, Myanmar government; enabling Ethiopian Airlines to compete effectively within Africa).
As internal consultant to Esso Singapore, Exxon Chemicals and Esso Eastern Inc, she helped teams to resolve conflicts and align performances to ensure seamless and synergistic operations. In Singapore Press Holdings, she established a competency based Performance Management, Talent Development and Succession Planning system.
Her work in Healthcare (C-Suite Fortis Healthcare, GSK, Novartis, Alcon, Sanofi-Aventis, Roche Group and Roche Diagnostics, Abbvie, Singhealth, Singapore Polyclinics) involved facilitating articulation of Leadership Brand, building storytelling and internal consulting skills; ethical reasoning, values based decision making and Crisis Prevention. She facilitated design thinking, Wholebrain (critical and creative problem solving and decision making) and Innovation (including Business Innovation models) and Change workshops for Dell, the Land Transport Authority of Singapore and IT Department, Singapore Management University.
Eliza is on the Barclays Global Faculty and clients in the financial industry include BNP Paribas Malaysia, Commonwealth Bank of Australia, HSBC (Developing High Value Business Partnerships); OCBC, DBS; UOB; Malaysia’s RHB, Chase Manhattan Bank, American Express, Axis Bank, India; Euler Hermes, Allianz Asia Pacific, Commonwealth Bank of Australia, Standard and Poors, Thomson Reuters, the Singapore Institute of Directors and Khazanah. Eliza has coached Managing Directors, enhanced stakeholder management, strategic networking and partnering skills; influencing and negotiations; cultural fluency and communications (advocacy and inquiry skills, asking high impact questions and active listening; ‘pitching to senior decision makers with different risk appetite; conducting difficult conversations); strategic planning and team building and paradox management.
She has enabled clients in RBS and Deutsche Bank to ‘Lead through transitions’ and “Manage Change’, built mentoring partnership among Mentors and Mentees in Ascendas Singbridge, Dell and HSBC.
Eliza is a member of the BP Global Faculty and her experience with different corporate cultures (Axis Bank; Diageo, GrowAsia, Lantiq, Phillips, Kulicke and Soffa, Amex; Nexans, Eka Chemicals/Akzo Nobel; Cairn India; GenPact India; Ericsson; Nokia; Oracle, Honeywell, Starhub, Deutsche Post DHL) enables deep understanding of cross cultural challenges in communications, values and behaviours and decision making. Eliza is used to working with translators in delivering programmes to the Ural Bank of Redevelopment’s Senior Management, Women Leaders in the Institute of Democracy, Slovakia; BP managers in Baku, Azerbaijan; MacDonald’s New Directors in Shanghai; Total Vietnam’s Managers and the Ministry of Education, Myanmar.
She is former Chair, Research and current First Vice President, APAC (Asia Pacific Alliance of Coaches), an ACTA certified Trainer, Assessor and Course Developer for Singapore’s WSQ (Work Skills Qualification) framework, a Fellow of the Higher Education Academy, UK and licensed Instructor for a number of Achieve Forum, Mercer and Korn Ferry Pivot programmes, Barrat’s Cultural Transformation Tool, Berlitz TMC’s Cultural Navigator Tool’, DISC, MBTI and the Hogan Assessment tools. She integrates 360 results with psychometric instruments (Change Style Indicator in coaching and enhancing personal effectiveness, team management and leadership skills)
Her M.A. in Manpower Studies from Birkbeck College, University of London provides a sound basis for her part time academic career in Singapore Management University, Nanyang Technological University, the Lee Kuan Yew School of Public Policy, Singapore Institute of Management Global, Manchester Business School, the Universities of Kingston, Portsmouth and Surrey and the Open University where she taught Business Strategy, Ethics and Governance, Management Futures, Entrepreneurship and Enterprise Development, Marketing, Sustainable Leadership, Customer centric and service excellence mind-set, Marketing Communications and E-commerce, Creativity, Innovation and Change, Human Resource and Knowledge Management; the Learning Organisation and on-line MBA supervision. Her work with Duke CE, Singapore Management University Executive Education, MPA Academy, University of Queensland, Brisbane enables her to design and deliver customized training including Sun Tzu’s Art of War and Strategic management for their diversity of clients.