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“A big “THANK YOU” to Monochrome Learning Solutions for conducting a Customer Service workshop for us. Your company’s expertise and experience in this area of soft skill is what we need to fulfil the various gaps that ...”

“Wildlife Reserves Singapore appointed Monochrome Learning Solutions Pte Ltd in February 2018 to develop and customise a Sales programme for Retail, F&B and Membership & Ticketing. Not only did Lee Wei and Lee Hing respond to us ...”

“We knew we wanted Monochrome Learning Solutions from the get-go! And we were not disappointed. The passionate team burrowed deep to understand the organization’s values and direction as well as the staff’s gaps, so that they could ...”

“We needed a change programme for our Call Centre. After speaking to many training providers, we engaged Monochrome because they offered the level of energy, depth of experience, clarity of strategy and most importantly a well thought ...”

“At the end of the day, you bet on people, not strategies – People are our greatest resource, and if you’re looking to invest in your people, Monochrome is the place to start. Tailoring to the business ...”

“Culture programmes are not easy to implement. The sisters have done an excellent job in crafting out this programme, and we can also see their passion in delivering the training. I would be looking forward to engaging ...”

“Give a man a fish, and you feed him for a day; teach a man to fish and you feed him for a lifetime.” Chinese proverb We have benefited immensely in learning the tools to delighting our ...”

“Given my line of work in training, I’ve met many trainers and experienced training delivery in varying ways. Lee Wei is definitely one of the most engaging facilitators and professional program designers I’ve ever seen ...”

“The pilot team finds the training useful and relevant. In fact, some of them has started to practise what they have learned and was able to manage an agitated/angry customers more confidently. The team loves how Irene ...”